|Come back Florence, all is forgiven|
When they had a vox pop on the programme a little earlier, the daughter of a badly-cared-for patient was saying that she repeatedly asked for help from nurses to do basic things, but 'they didn't care - they seemed to feel it was beneath them'. And I'd suggest that this is a contributory factor.
Once upon a time, nurses did basic medical checks - but their primary role was nursing. Caring for people. In the last 30 years, their training has become increasingly medicalized (if there is such a word). They are trained to be and to think of themselves more as doctors lite. The inevitable result is that some nurses feel that it really isn't their problem to worry about a patient's basic physical state, they are there to deal with the medical side.
Don't get me wrong. Many, many nurses do a wonderful job. But I would suggest that those who do are managing to do this despite their training, rather than as a result of it, and there should be just as much focus on this as on failings in leadership.
Picture from Wikipedia