REVISIT SERIES - An updated post from May 2015 I have a confession that will make most authors' lib people - you know, the ones who unfriend you on Facebook if you confess to buying anything from Amazon - quake in their sandals: I find many independent bookshops intimidating. I don't like their often dark, claustrophobia inducing interiors, and I don't like being talked to by staff unless I invite it. (Please note, Mary Portas, who regularly advises that good customer services involves welcoming customers and trying to help them. I don't want to be chatted to by a stranger. I'd rather help myself. If I want assistance I will ask for it. If your staff approach me, I will leave without making a purchase.) So it was with some nervousness that I entered the Mad Hatter Bookshop in the pretty (or to put it another way, Cotswold tourist trappy) location of Burford, surprisingly close to my no-one-could-call-it-tourist-trappy home of Swindon. But I'm glad I did. I wa...