|An award that does not get anyone sued|
Unfortunately, after a couple of years, things started going a little wrong. I have no information on what happened, but my suspicion is that they weren't making enough money out of the business to keep things going properly. At this point, when people were starting to get disappointed and suspicious, a well respected authors' site published some comments about this situation - only to be threatened with legal action.
This really isn't good enough. The people running the company need to accept responsibility for their mess, and to accept that people will flag it up. They should answer the questions being posed to them. But most of all, they should desist from threats of legal action, which simply make it look as if they guilty of more dubious dealings than they really are.