|A rather young me as BA's PCHQ Manager.
Shame about the hair.
I do my accounting use an excellent online package called Sage One. It is easy to use, makes doing my VAT returns and accounts a breeze and generally keeps me on top of my business finances. And being online, I can access it from any device, wherever I like. So far, so good. And up til now, when I logged in I went straight to my main account screen. Now, though, when I log in I get the screen below.
I then have to click on the Accounts button and I'm where I started before. It's just one extra screen, yet it is enough to be irritating. They have added in an extra feature where I can collaborate on my accounts with my accountant. This is fine, but I don't currently use it, and if I did, I would probably only do so once or twice a year. So they have made me go through an additional screen, almost always using exactly the same selection. I am inconvenienced maybe two or three times a day for something I will only use annually.
I have pointed this out to them and they are considering whether or not to make a change. I hope they see sense. After all, my user interface consulting is usually charged out at a considerable rate...