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This is such an obvious reality that it got me on the BBC consumer programme Watchdog in my (relative) youth. I ought to stress I was not there as a dodgy dealer, or a dubious salesman, but rather as an expert to make tutting noises about the spreadsheet on a Psion pocket computer, which had a bug that made it capable of producing basic arithmetic errors. Being Watchdog, they couldn't just interview me - I had to go to what was then a trendy location - a cyber café in London. The two main things that stick in my mind about my first ever TV interview were that they were unspeakably patronising about their audience, and they were tight.
Bearing in mind they were expecting me to travel all the way to London just to be interviewed, I assumed they would pay first class rail fare. They did (grudgingly), but muttered that they normally only pay second. As for their audience, they said to me something to the effect of 'Don't use any technical terms or hard words. You have to remember, our audience is mostly housewives.' I suspect that this particular producer is no longer with the BBC.
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Luckily there is a group poised like a mathematical equivalent of Superman to leap high problems at a single bound and to smash the incompetance of computer calculations. Called the Numerical Algorithms Group, it specializes in providing solutions to numerical nasties. You'll find a paper on computers getting sums wrong here (it's a trifle dated at 10 years old - certainly the (5.01+5.03)/2 problem it mentions doesn't challenge Excel) and a whole host of articles here.
As a writer, if I'm honest, I don't have anything more challenging to do numerically than to work out the VAT (and it's surprising how often other people make rounding errors in this), but for those with a more numerically-based discipline, the NAG is well worth knowing about.
The picture, incidentally, is (part of) Babbage's difference engine. This was really more a mechanical calculator than a computer, and Babbage couldn't manage the precision engineering to build it - the version shown was built by the Science Museum for a Babbage anniversary.
My fear and consequent awe of numbers has been a constant companion, with the emphasis on the fear. Alas, this doesn't help much to make me feel any more comfortable around them. Thanks anyway for the reality check, though.
ReplyDeleteSorry, Sue!
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