I receive regular emails from readers of my books, which is a delightful experience, and I always try to reply. But sometimes what they ask for is not very practical. I have had the 'I have this assignment from school on light, will you write it for me?' type of email, for instance. To these I very gently point out that they can find out the information here and here , but it's up to them. I also get emails and letters asking me to explain something in one of my books in a different way or in more detail. These I feel more sympathy for - at least part of me thinks that this implies that I didn't get it right the first time. If it's a quick query, I will do my best to answer it - but if it implies re-packaging the material of a whole chapter, say, I'm afraid I do give a fairly unhelpful answer. I recently had one of these emails about a book I wrote 5 years ago, basically saying I don't get chapter 13 and 14 and as I like to understand each chapter as I go, c