The innocent product with the sinister ad |
The first is those Facebook ads that are pseudo-targetted. The ones that claim to have a special offer only for people over {YOUR AGE-1}. I'm sorry, those are just pathetic. But the other kind is downright scary.
A couple of weeks ago I downloaded a trial copy of a program called iMindMap. I have a page on my creativity website dedicated to creativity software, and I hadn't mentioned this product, so I thought it was worth a go. As it happens it was one of the best I'd seen, so I updated the page accordingly, then let the trial software expire, thinking no more of it, as I already have mind mapping software I'm quite happy with.
Then the scary thing started. After my trial expired, about every fifth Google Ad I saw was a graphical banner for iMindMap. It could be a total coincidence, but a straw poll suggests other people haven't been getting this. It seems there is a mechanism to target me as a vaguely-interested-potential-customer. Now I find that a little scary. It's the advertising equivalent of stalking. I wouldn't mind if it had just popped up once or twice, as a vague reminder, but the constant repetition started to get wearing. It was like every time you turned a corner, there was the same strange person with an inane grin on their face. (It seems to have died down now after a couple of weeks.)
I really can't think of a better way to turn someone off a product. I did like iMindMap, and I suspect they don't know that this particular use of Google's Ads can be so scary - but it's not an option I would choose to encourage people to buy my product. So do feel free to take a look at iMindMap... but don't buy yourself this kind of advertising for your own products. Please.
Sounds like re-targeting of some kind.
ReplyDeleteThere's a trend recently of far too many retailers starting re-targeting programs without understanding it's role.
Many don't care because on paper the returns attributed to re-targeting ads outweigh any concerns and they don't care about any ad impression wastage because they are only paying for the ads on a cost per click or cost per acquisition model.
Thanks, Fletch. I can see they might not think through how it feels (though I'm don't know how much information they are given about how insistant it is).
ReplyDeleteSimilarly I always wonder about people who schedule the same TV ad every half hour all evening - don't they realize they will irritate people who see it over and over again?