We're lucky, living in Swindon having a designer outlet centre on our doorstep, but we thought we'd give the Bicester equivalent a try. What a nightmare.
I have never been in such a badly laid out car park. No indication how to get to the upper level, no idea if the lanes were one way (some people clearly thought so from 5 near collisions).
The 'village' itself has no maps up, just paper ones. And catering was ludicrous - vastly under supplied. You either queued just to get in or sat outside in the rain.
Ok the shops were ok (though I hate the way the staff keep speaking to you - if I want help I'll ask for it), but mostly too small and crowded.
Won't be coming here again.